Claudia may be new to ZapMyTax as a client services specialist but she is certainly not new to client centered services. She is fluent in Spanish which makes her a valuable team member for our Spanish-speaking clients. Claudia has spent much of her career perfecting her many skills. She is patient and naturally enjoys her work with the public. Claudia spent many years as a project manager which has helped her develop an incredible ability to trouble-shoot, articulate and follow-up with ZapMyTax clients and field their many concerns about the property tax grievance process with patience, professionalism and understanding.
Claudia’s experience makes her the go-to for the many “paperwork” cases because of her ability to understand the proper documents and the proper process between clients, ZapMyTax and Nassau County or Suffolk County.
Claudia lives in Long Beach with her two dogs.
+ Fluent in Spanish
+ Natural born troubleshooter
+ One-on-one people skills
+ Understands the needs of local Long Island clientele
+ Patient, articulate, courteous and always professional