My name is Anne Cuomo and i just submitted my application to grieve my taxes with Zap My Tax after speaking with Dee whom answered all of my questions. She made me feel like I was an old friend (which I am not) while still maintaining a professional posture at all times. I appreciate her being the person who answered the phone and will recommend your company because of her.
Thank you for taking the time to read my correspondence.
Within 2 days I spoke to two representatives from your office — Dee and Barbara.
If your company’s helpfulness, congeniality, and informativeness match your efficiency, EVERYONE should use your company. What a refreshment in this often brusk and unaffected business world.
I want to extend my sincere thanks to one of your team members, Dee. During our phone conversations, she was not only able to answer all my questions but she was extremely professional, knowledgeable and courteous. She exudes customer service!
I look forward to working with Dee regarding my tax reduction needs.
I just received my notice of a decreased assessment. I appreciate all of the work and multiple appeals that you have done do accomplish this. Thank you so much for your help in this process. My reduction is substantial, I calculated approximately 11% reduction, which is significant.
Thank you again. I am sending your contact information to all of my family and friends in Suffolk County who are undoubtedly being overtaxed.